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Due to the exponential growth of our business we are no longer able to handle the volume of technical questions we receive by telephone. Therefore all communications with us must be via email at mail@petsandponds.com
We do apologize for any inconvenience this may cause but it is the most efficient way for us to provide quick and accurate replies to your questions. Since implementing this policy in 2014 customer service and email response time has improved vastly as we no longer have multiple staff tied up on the phones. Many emails are now answered within 30 minutes or less.
Fax: 705-329-1989
Website: www.petsandponds.com
Email: mail@petsandponds.com

We are located in Simcoe County, ON, Canada


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